Terms and Conditions

PLINX AI LTD Terms and Conditions

Company Number: 16057162
Address: Flat 5b, Heathlands Lodge, 6-8 West Moors Road, Ferndown, England, BH22 9DS

1. Introduction

These T erms and Conditions (“T erms”) govern the use of the services provided by Plinx AI LTD(“Plinx AI,” “we,” “us,” or “our”), a company registered in England and Wales under companynumber 16057162. By accessing or using our services, you (“Client” or “User”) agree to bebound by these T erms.

2. Services

Plinx AI provides voice communication AI agents for telephone-based deployment, among otherrelated services (“Services”). By using our Services, you acknowledge that all interaction andusage of the AI agents must comply with applicable laws, regulations, and these T erms.

3. Lawful Use of Services

3.1 Compliance with Laws

You agree to use our Services only for lawful purposes. You are solely responsible for ensuringthat your use of our Services complies with all applicable laws and regulations, including but notlimited to data protection and privacy laws such as the UK GDPR, EU GDPR, and other relevantdata protection regulations.

3.2 Prohibited Uses

You agree not to use our Services for any unlawful, harmful, or abusive purpose, including butnot limited to:

● Unlawful data collection or processing.
● Fraudulent or misleading activities.
● Harassment, abuse, or invasion of privacy.

4. Data Protection and GDPR Compliance

4.1 No Liability for Data Breaches

Plinx AI provides tools and services for voice communication but does not control or oversee thedata processed through our platform. As such, we do not accept any liability for GDPR breachesor other data protection violations arising from your use of our Services.

4.2 User Responsibility

You are solely responsible for ensuring that your use of our Services complies with all applicabledata protection and privacy regulations.

5. Payment and Subscription Terms

5.1 Credits

All credits purchased for use within our platform must be used within 60 days from the date ofpurchase. Unused credits will expire and cannot be refunded or carried over.

5.2 Trial and Subscription

● A paid trial period of 30 days is offered to all new users.
● After the trial period, the subscription will automatically transition to a rolling 90-daycontract, renewable every 90 days unless terminated in accordance with these T erms.

5.3 Payments

All payments must be made in advance. Failure to make timely payments may result insuspension or termination of access to the Services.

6. Limitation of Liability

6.1 No Liability for Third-Party Use

Plinx AI shall not be held liable for any misuse, abuse, or improper use of its Services by you orany third party. You acknowledge that you are solely responsible for the content and conduct ofall communications made using our Services.

6.2 Exclusion of Warranties

Our Services are provided “as is” without any warranty of any kind, express or implied. We donot guarantee the accuracy, reliability, or suitability of our Services for any particular purpose.

6.3 Limitation of Damages

T o the fullest extent permitted by law, Plinx AI shall not be liable for any indirect, incidental,special, consequential, or punitive damages, including but not limited to loss of profits, revenue,data, or business opportunities.

7. Termination

7.1 Termination by Plinx AI

We may terminate or suspend your access to the Services at any time, with or without cause,and without prior notice.

7.2 Termination by User

You may terminate your subscription by providing written notice at least 30 days before the endof your current 90-day subscription period.

8. Indemnification

You agree to indemnify, defend, and hold harmless Plinx AI, its officers, directors, employees,and agents from any claims, liabilities, damages, losses, or expenses (including legal fees)arising from your use of the Services, your violation of these T erms, or your breach of anyapplicable law or regulation.

9. Changes to Terms

Plinx AI reserves the right to modify these T erms at any time. Any changes will be effectiveimmediately upon posting the updated T erms on our website. Your continued use of theServices after such modifications constitutes your acceptance of the new T erms.

10. Governing Law and Dispute Resolution

These T erms shall be governed by and construed in accordance with the laws of England andWales. Any disputes arising under or in connection with these T erms shall be subject to theexclusive jurisdiction of the courts of England and Wales.

11. Contact Information

For any questions or concerns regarding these T erms, please contact us at:

Plinx AI LTD
jonjo@plinx.ai

www.plinx.ai

By using our Services, you confirm that you have read, understood, and agree to be bound byt hese Terms and Conditions.

Last updated: 07/11/2024